Comentarios de clientes
Everything Terramar touched regarding my program was top notch. I've been receiving so many compliments about the professional demeanor of your staff and the wonderful experiences of the dinner at Sunset da Mona Lisa and activities (especially ATV).
Again, thanks for everything - we certainly look forward to working with you again in Cabo. This is my fifth year coordinating this group, and Cabo is probably the best fit as far as a destination (easy access and lots of fun). ME by Melia did a fantastic job also. I wouldn't recommend a group coming in on the weekend, however. The Sunday-Wednesday pattern was ideal without too much of the club craziness.
Thanks for everything!
I wanted to say a big thank you for partnering with BCD M&I on our recent event in Los Cabos. I am sure you get odd requests all the time, but I think Johan out did himself on this one and thanks to you and your team it was a huge success..... the Xtreme Biking Adventure. This totally customized tour shows Terramar's ability to be flexible and forthcoming to new ideas and making things happen. Thank goodness for us, that you have a talented member of your team who not only loves what she does but is dedicated to Terramar's customer satisfaction commitment. I wanted to make special mention of Laura Lopez for her instrumental part in putting together the agenda for the 11.5 mile -never been done before trip into some of the Baja's interestingly scenic and diverse regions. Her knowledge of the region offered a superior insight to those guests who worked their way through the varied terrains to get to the welcomed surprise at the end of an enduring biking trip - Sol De Mayo Cascada. The teambuilding dynamics of this I am sure strengthened the working relationship between the employees and management for Stryker and a once in a lifetime experience for those who often do not get out of the tourist areas.
Another special thank you to the catering company for their excellent and very important and memorable parts of this program. And of course to you Michele for your undying efforts on our behalf! We are lucky to have a partner such as you and Terramar making our programs a success. And it was fun talking about those people who have crossed both our paths in previous years from your early days in Dayton, Ohio (and today we got our first snow - ahh the joys of your move to Baja)!. Hello to Teo and thanks to your daughter for letting us use her pink bike!!
Tracey L. Adams, CMP -
BCD Meetings & Incentives
I just wanted to extend a Thank You to everyone on your staff for helping make the Pinnacol Assurance Event a HUGE success! Thank you for your attention to detail, your professionalism, your courtesy, and for making us feel welcome! Thank you for taking the time to ensure everything ran smoothly, for dealing with last minute changes, and for helping me with every aspect of the event. Terra Mar is a superb company and they are lucky to have staff like you to take care of their clients. I cannot thank you enough - the drivers were GREAT, the deep sea fishing was the BEST ever, the golf was absolutely fantastic, the land and sea tour was such a cool and exciting activity - our people are still talking about it, the gifts were out of this world and I received many, many compliments, the dine around was the BEST food ever, and the shopping shuttle was perfect!!
A Special Thank You to Teo!! Thank you for being such a great person to work with. Thank you for dealing with the last minutes changes, additions, etc. You're staff is wonderful - especially Alex!! What a great guy! Thank you for helping us with every aspect of our event - I could not have done it without you!
A Special Thank You to Julia! You're the BEST ever! You knew exactly what I wanted and did whatever it took to make it happen. Your attention to detail is impeccable. Thank you for helping make this event a success - I will miss working with you. That is...unless we come back next year! :)
Director of Corporate Events
First of all, I want you to know that it was a wonderful experience working with you and Teo. I appreciate both of you -- the attention to detail was impeccible and appreciated. You both made my job easy.
Our group commented constantly on how professional and kind Teo was. He was on-time, knew our program and very accommodating - a very nice person. Please pass our "thanks" on to Teo and let him know what a wonderful job he did for our group.
If we ever come back -- I will definitely work with Terramar again (especially you and Teo)! The restaurant selections were wonderful. We could not have asked for better -- the food and service as great. Everyone commented on how good the food and service was. Great selections!
Interactive Health Solutions
Good afternoon Julia,
I'm writing this email to tell you that I was very satisfied with the services that you provided to Citigroup at the One & Only. I must say that Enrique managed the DM parts of the program with knowledge and professionalism. He truly did an AMAZING job.
He understood the client needs, he was able to operate the logistics, to resolve any issues and to execute last minute requests. I really hope to be working with Enrique in the future. He's a great asset to Terramar.
Our client was very satisfied and it looks like we are coming back next year! Sincerely,
As you know, in my experience as both a past president of site global and as a 30 year veteran of the industry ~ I have seen a lot of DMCs in action the world over...
The service we received from you personally and from Marco Morales during the recent Muzak program was exemplary! The two of you are professionals extraordinaire. One of the ways this was exhibited, was when Marco saved the day by locating, retrieving and personally delivering to a departing guest at the airport her lost Blackberry! This was a swift operation and the Blackberry was received in the nick of time before boarding. We really appreciate his quick and smooth response which was no small feat.
Thank you so much for you excellence and that of the Terramar team. Please be sure to pass on our thanks to all those behind the scenes who help make the success happen.
Every best wish for your continued success!
Louise Hall Reider, CITE